Office Policies

 

APPOINTMENTS

Our office will work with you to schedule an appointment that best fits your needs. The alloted appointment time is exclusively reserved for your procedure.  Aside from unforeseen emergencies,  we do our utmost to stay on  schedule and ask for your assistance to be on time for your appointment.  If you must change or are unable to keep your appointment, kindly notify us as soon as possible.  This courtesy allows us  to be of service to other waiting patients. There may be a charge for broken appointments without 36 hours notice due to the loss of staff time and chair space reserved specifically for you.

Regular check-ups are your responsibility but we will try to make it easier for you by making advance appointments and either courtesy telephone, email, or text confirmations.  We will schedule your recare visit 3 to 6 months in advance and will remind you a day or two before your scheduled appointment. Please inform us of any changes in address, telephone number, email, medical status, medications taken, or insurance coverage.

EMERGENCY CARE

When you have an urgent problem, please call us as early in the workday as possible.  We will make every effort to accommodate anyone in pain or with swelling.  If you have a problem requiring emergency treatment after normal business hours, please call me at 282-1971.  There will be an additional after hours emergency fee which will need to be paid in full at time of service. 

If I am unavailable, go to the nearest E.R.

FEES AND PAYMENTS

Every effort is made to provide quality care at a reasonable cost.  We request your portion of payment at the time of service.  We will provide you with a treatment plan for upcoming services and you may also request an insurance pre-authorization prior to treatment.  Please ask the front desk about the various payment options we offer.  If billing is necessary, you will receive a monthly statement of actual charges and it will list services, fees, and payments.  Insurance claims are filed after treatment.  Sometimes statements may not reflect actual balances if billing precedes insurance payments.  Finance charges will be applied to outstanding balances over 60 days past due.  Unresponsive past due accounts will be assigned to a collection agency, therefore we encourage you to discuss financial problems early.

Contact Us.We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form.

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